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◆ To call an ambulance
Dial 119 (on call 24 hours everyday)
For situations where immediate medical help is required, such as sudden illnesses, serious accidents or severe burns, dial 119 (Fire Department). If you don't speak Japanese, ask someone who does. An ambulance will be there shortly to take the patient to a hospital. Remember, ambulances are strictly for emergencies only – do not call one if the illness or injury is not serious. Make sure that you can give your name and address and describe a landmark near your home (school, store, etc.) in Japanese.


◆ To report a fire
Dial 119 (on call 24 hours everyday)
If a fire breaks out in your home or neighborhood, dial 119 (Fire Department). If you don't speak Japanese, ask someone who does. Also call out “kaji da!” in a loud voice to let your neighbors know there is a fire.


◆ To call the police
Dial 110 (on call 24 hours everyday)
If you are involved in a traffic accident or are a victim or witness to a crime, dial 110. Tell the operator when, where and what happened in a calm manner, and give your name, address and telephone number.


◆ Disaster-victim certificate
If you claim tax reductions or postponement of payment because of fire, you will need a "disaster-victim certificate". The application form is available at Yobo-ka (Disaster Prevention Division ) of Kamagaya Fire Station Headquarters.
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